BALLOON DELIVERY INFORMATION

Average Balloon Float Time

 

Latex balloons will usually last between 12 - 30 hours.

Mylar balloons will usually last between 3-6 days.

 

Weather and other environmental conditions may affect the balloons float times.

Most of our regular latex balloons are treated with Hi-Float, which will extend floating time

by a few hours.

Pick Up & Delivery

We offer delivery to most part of Seattle, Eastside and neighboring cities.  Minimum order total for delivery is $50. You can also choose "Pick Up" for during checkout. Our workspace is located in Shoreline, WA for pick up orders (pick up address will be shown when your order placement is confirmed). Contact us if you have any questions.

Delivery Time:

Deliveries are typically made between the hours of 7:00AM-10AM /10am-1:00pm. If you need delivery outside of these hours please contact us via email hoopla,facepainting.seattle@gmail.com

BALLOON DELIVERIES TO A RESIDENCE
Balloons must be accepted in person and will not be left at the entrance unattended. We will send text message to the residence on the day of the delivery, 30-60 minutes before estimated arrival time, to ensure someone will be there to receive the balloons. 

BALLOON DELIVERIES TO A HOTEL

Deliveries to hotel guests are made in care of the front desk, bell desk, or concierge. The customer is responsible for ensuring that the hotel completes the delivery

BALLOON DELIVERIES TO A HOSPITAL
Currently we are not delivering to any hospitals

Cancellations / Refunds

Submitting an order indicates acceptance of the following cancellation policy.
1. For a full refund, the deadline to submit your request is 48 hours prior to the scheduled delivery time, 
Orders cancelled or changed after this deadline are subject to a cancellation charge 50% to 100% of the order value, depending on the extent of preparations made for the order. We are normally unable to cancel or change an order on the date of delivery.

2. HOW TO CANCEL AND CHANGE
Please call (206)3719500 or send your request by email to hoopla.facepainting.seattle@gmail.com. Please consider your order canceled or changed ONLY when you have received a confirmation by email.

3. INCLEMENT WEATHER
If Hoopla Face Painting & Balloons is unable to deliver an order due to inclement weather, the customer will be notified as soon as possible to arrange for rescheduling or a cancellation and refund.